Welcome to the Grand Seiko Boutique Online
Grand Seiko Official Online Store
We offer a wide range of Grand Seiko watches. You can choose from a selection of rare limited editions and the latest popular models. All purchases are delivered free of charge nationwide. You can also pick up your order at the Grand Seiko Boutique Ginza or Grand Seiko Boutique Osaka Shinsaibashi. We also offer various other services.
Wrapping
We offer a wide range of Grand Seiko watches. You can choose from a selection of rare limited editions and the latest popular models. All purchases are delivered free of charge nationwide. You can also pick up your order at the Grand Seiko Boutique Ginza or Grand Seiko Boutique Osaka Shinsaibashi. We also offer various other services.
Maintenance support card
When you purchase a watch from the Grand Seiko Boutique Online, you will receive a maintenance support card. If you present this card when using our complete service, we will deduct 25,000 yen from the complete service fee (excluding tax).
*For details, please refer to the "Maintenance Support Card" included with the product.
Laser engraving service
We offer a free laser engraving service for some models. See eligible products here .You can have a special laser engraving added to a unique timepiece, perfect for a birthday gift or to commemorate a personal milestone.
Online repair request
You can request complete service, repairs, and battery replacements online. To ensure you can enjoy your Grand Seiko for many years to come, there are no time limits on repairs. You can also get an estimated quote before making a request, so please feel free to use our service.
*For complex inquiries or requests, please contact our customer support department via the inquiry form.
Rare limited edition model
In addition to our wide range of models, you can also purchase Grand Seiko Boutique exclusive models available only at select stores, limited-edition models, and Grand Seiko Boutique Online exclusive models that can only be found here. Furthermore, some models are available for pre-order online.
Pre-order
You can pre-order our highly anticipated new products before their release date by paying with a credit card or bank transfer.
*Products will be shipped or handed over after the in-store release date.
*The number of items available may be limited depending on the model.
Various announcements
Our online boutique members will receive the latest information and various announcements about Grand Seiko via newsletter.
GS9 Club
The GS9 Club is an owners' club designed to deepen the bond between customers who have purchased a Grand Seiko watch from an authorized Grand Seiko retailer throughout Japan and their Grand Seiko. We offer a variety of benefits to help you feel even more attached to your Grand Seiko. Customers who purchase products from this website will also receive information about joining the GS9 Club.
(There are no membership fees, annual fees, or any other charges.)
Why not consult with our knowledgeable specialist staff about Grand Seiko?
We are happy to answer
any questions you may have regarding our products and after-sales service. If you're unsure which model is right for you, or
if you have questions about repairing a watch you previously purchased, our expert staff will be happy to assist you. Please choose the method that is most convenient for you:
online concierge service where you can view products on screen, email, or telephone .
Inquiries by phone
Inquiries via email